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I cannot find the "Side navigation" in the BCM workspace

JarurampaiK
Tera Contributor

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Comparing to Compliance workspace, there is the side navigation

JarurampaiK_1-1762827471123.png

 

 

I have been trying to config in the UI builder, and I cannot find the navigation side in the configuration either. please suggest. thank you so much!

Screenshot 2025-11-11 091239.png

 

1 REPLY 1

Connor Levien
ServiceNow Employee
ServiceNow Employee

@JarurampaiK if the side bar is not showing up at all sometime there can be a caching issue on older versions. If it continues to not show raise a support ticket for the support team to help bring it back onto the workspace.

 

To configure the choices available in the side bar you have to go to "advanced settings" in experience settings

ConnorLevien_0-1762874417726.png

And then go to "chrome_toolbard"

ConnorLevien_1-1762874463179.png

and then modify the json payload to edit the choices available.