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Indicator tasks

Shalini Goud1
Giga Expert

 I have an issue when generating the indicator tasks, when I execute indicators I get the error message as : There are too many open indicator tasks can not create new. But I checked the system property related to indicator open task and the limit is set to 10000 and at present I have around 6000 open indicator tasks

1 REPLY 1

kaushal_snow
Mega Sage

Hi @Shalini Goud1 ,

 

That error There are too many open indicator tasks cannot create new is coming from the scheduled GRC Indicator Run job (a nightly or periodic job) which checks against the system property... sn_grc.max_open_indicator_tasks. Even though your limit is set to 10000 and you have 6000 open tasks, it may still decide not to create new ones if some other condition or miscount is happening...


Ensure that closed/inactive indicator tasks are truly marked so job does not count them. Possibly write a clean up script if needed. Monitor job logs to see the number of open indicator tasks it’s reading at runtime; maybe log the count to verify that 6000 is what the job sees. If needed, raise the threshold in sn_grc.max_open_indicator_tasks temporarily as long as your infrastructure can handle the load. Use this cautiously. ...

 

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Thanks and Regards,
Kaushal Kumar Jha - ServiceNow Consultant - Lets connect on Linkedin: https://www.linkedin.com/in/kaushalkrjha/