Parallel task creation under one RITM with different assigment group using decision table.

NadeeshR
Tera Contributor

Parallel task creation under one RITM with different assignment group using decision table using dynamic value variable form list collector selection by requester.

2 REPLIES 2

Huynh Loc
Mega Sage

Hi @NadeeshR ,

I recommend using Assignment Data Lookup to manage assignment groups for tasks more effectively.

By adding additional fields to the Data Lookup Definitions, you can enhance the Assignment Data Lookup to support multiple conditions, such as Country and Configuration Item.

This approach will provide greater flexibility and accuracy in task assignment.



Regards,
Huynh Loc

Huynh Loc
Mega Sage

Hi @NadeeshR ,

I recommend using Assignment Data Lookup to manage assignment groups for tasks more effectively.

By adding additional fields to the Data Lookup Definitions, you can enhance the Assignment Data Lookup to support multiple conditions, such as Country and Configuration Item.

This approach will provide greater flexibility and accuracy in task assignment.



Regards,
Huynh Loc