Tools to help you right size your ServiceNow team and key roles needed to support the platform

[Ailin1]

Many folks struggle with determining what roles are needed to support the platform and what size the support team needs to be.  I found the following helpful in trying to answer both these questions:

https://www.servicenow.com/success/platform-team-estimator.html

https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/success/insight/platf...

[Ned Chamberlain]

Looks like they removed this. Is there a similar tool anyone has found?

[Joshua Chen FX]

same, maybe they took it out and packaged into SN impact?