HR Ask the Expert sessions

[Kiel Sanders]

Archived Recordings

Some topics hosted duplicate sessions to accommodate global time zones.  Q&A varied during sessions so both recordings are available as different link options.

HR Case Management

• Migrating from the ServiceNow Non-Scoped App to the Scoped HR App
• Center of Excellence (CoE) and HR Services (option 1 | option 2)
• Giving the HR Administrator visibility into HRSD Security using Restricted Caller Access
• Simplify your process using Personalized PDF Document Templates
• Quick Wins - Get the most out of your HR Service Delivery solution

Knowledge Management

• Knowledge Blocks

Employee Service Center

• Targeted Content Automation
• Elevate Your Service Portal Experience with Targeted Content
• Employee Service Center for Service Delivery
• Drive Collaboration & Case Deflection with Employee Forums

Enterprise Onboarding & Transitions

• Advanced Configurations for Lifecycle Events
• Mobile Onboarding App
• Parental Leave Employee Journey

Employee Document Management

• Employee Document Management (London)
• Employee Document Management Bulk Import Functionality

Artificial Intelligence

• HR Predictive Intelligence (machine learning formerly known as Agent Intelligence)
• Virtual Agent & Natural Language Understanding (NLU)

Reporting & Analytics

• HR Metrics that Matter

HR Integrations

• The Ins and Outs of the Kingston HR Integrations Module
• Understanding the Enhanced SAP SuccessFactors Integration

Employee Experience Packs

• Quicker implementations with our new HR Employee Experience Packs

[jayesh mohan2]

Hello Kiel,

It would be great to have a session on eSignatures using Document templates including options to have a single/multiple signatures for an employee & HR fulfiller.

[Kiel Sanders]

Thank you for the input! We previously hosted Simplify your process using Personalized PDF Document Templates which is still available to watch the recording. Does that cover the items you were hoping to have addressed?

We also have PDF Generator Plugin FAQ and Detailed Example of an HR Service Using a Fillable PDF documents posted by our product experts.