Launching a Learning Culture with the PlatCore LMS

[PlatCore LLC]

Nordstromrack.com|HauteLook, also known as NRHL for short, is an online fashion retail store, owned and operated by Nordstrom. With a largely ad-hock training process for employees, they set out to create a system that would increase the efficiency, and efficacy, of their employee training.

To develop this culture of learning, they began with the creation of a Learning Center. As a ServiceNow customer, their search for a learning system led them to the PlatCore LMS, the first LMS built on the Now Platform.

NRHL’s training came from a wide variety of sources; LinkedIn Learning, IT ProTV, Lynx Academy, self-developed content and more. Their attempt to simplify this process for learners led to the creation of a central website that introduced a whole new set of problems. Visibility into training, processing assignments, and tracking progress and completions remained painfully manual.

Thanks to three key PlatCore features, centralized training, learning plans, and native reporting, HauteLook has seen an incredible improvement in efficiency, reducing the manual setup time per training by 86%. The L&D team is no longer mired in administrative tasks, learners manage their own training, required training is set to automatically recur, and automated dashboards and notifications keep both employees and managers informed and accountable.

While building a new culture of learning is a long process, they are excited about the foundation they have created with PlatCore.

“PlatCore is built with people in mind. Creating a culture of learning is no easy task, and people need ‘easy-to-use’ and ‘simple-to-see-results’ technology… I have truly enjoyed working with the PlatCore team and they are always happy to help and work with us on our ever-changing needs. I strongly recommend PlatCore and hope to continue working with them for many years to come.” –

Julie Jones, Nordstromrack.com|HauteLook

Read the full story:

https://www.platcore.com/customer-story/platcore-lms-learning-culture

About PlatCore:

https://www.platcore.com