Add custom rule in ask for approval action

Peter Xiang
Tera Expert

Hi,

I have added a custom state "Return to previous approver" in apprvoal table. In OOTB action, it only have approval and reject options. How can I handle this action in ask for approval action? 

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9 REPLIES 9

J Siva
Tera Sage

Hi @Peter Xiang 
This is expected behavior.
The 'Ask for Approval' action is an OOB feature and does not support custom approval state values.
Regards,
Siva

Hi @J Siva ,

Do you know have cann I add a custom option in this action or copy this aciton?

@Peter Xiang 
I don't think you can copy the "Ask for approval" action.
It's a system limitation.

Community Alums
Not applicable

Hi @Peter Xiang ,

 

What is your use case?

Adding a custom state is not going to help to accomplish any of your use case. There is a lot of logic working behind the scene.

You can't copy Ask for approval action.

 

Regards

Anand