Add custom rule in ask for approval action
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07-16-2025 01:20 AM
Hi,
I have added a custom state "Return to previous approver" in apprvoal table. In OOTB action, it only have approval and reject options. How can I handle this action in ask for approval action?
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Human Resources Service Delivery
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07-16-2025 01:26 AM
Hi @Peter Xiang
This is expected behavior.
The 'Ask for Approval' action is an OOB feature and does not support custom approval state values.
Regards,
Siva
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07-16-2025 01:29 AM
Hi @J Siva ,
Do you know have cann I add a custom option in this action or copy this aciton?
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07-16-2025 01:35 AM
@Peter Xiang
I don't think you can copy the "Ask for approval" action.
It's a system limitation.
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07-16-2025 02:05 AM
Hi @Peter Xiang ,
What is your use case?
Adding a custom state is not going to help to accomplish any of your use case. There is a lot of logic working behind the scene.
You can't copy Ask for approval action.
Regards
Anand