Admin group access to all HR services

[samadam]

I want to give access to a group to be able to read/write all the services under any COE. Do I have define COE security for all of them and then add this group to it. There are sperate groups to access to each COE. What is the best way to do this?

[Max Dore]

I'm going to answer assuming your ACLs are out of the box:

Have the group for which you want to be able to read/write to all service to a COE Security Policies on the HR Case COE with "Applies to all child COEs" checked and "Applies to all services" checked. 

However, do note that if you specify for a group to have that access it also means any other group does not have that access. 

If you want other groups to have access to certain COE/services they'll also need to be part of COE Security Policies.

Here is documentation around COE Security Policies, do note this example is for ER.

https://docs.servicenow.com/bundle/washingtondc-employee-service-management/page/product/human-resou...