Hi I have a requirement something like this:**Hint: Business Rule will target “asmt_assessment_instance” table through GlideRecord*******Note: When the state on hr case will change to closed complete trigger condition will trigger a business rule, th...
Hey ,I'm looking for a way to edit the display of the At a Glance componentthat appears in the HR Profile (picture attached).I was only able to add fields to the "your employee" section.I would like to remove the other sections and add my own.Has any...
Hi team,We have a requirement to mask sensitive data in HRSD module.For example,Year in DOB needs to be masked.SSN Number first 4 character needs to be masked.Also masking should be from both HR profile and Hr stagging tables. If someone has implemen...
Hi, How to add new field in Case Details section. I have to create new field in HR case creation form in 'ABC' HR service. Any help on that. Regards, Nivedita
I have a requirement where i need to hide the menu item only for the users who belong to the assignment group called b(e.g). Can anyone help me out how to hide these menu item only for one group.
Hello, I am learning the Predictive Intelligence capabilities.I've found a youtube video(https://www.youtube.com/watch?v=UR-w-Qp_yuY) and understood that the "Auto categorization" of HR case from email checks the confidence of prediction and only whe...
I was facing issue in collecting historical data. Lets us consider a hr case table consist of 60 cases over a month so when i run the historical data job for all the days over the month it is updating 60 in scoresheet even the created case in on diff...
Hi All, I want to add anchor tag with href link which redirect to other page in additional comment field?
Hello, I want to limit the dropdown values of the field "New HR Service" to show only the Main Service. Can someone tell me how can we do it?
Hello All, I have a Script include working on Change client script. But it is throwing Javascript error.Script include:var PracticeUtilsNew = Class.create();PracticeUtilsNew.prototype = Object.extendsObject(global.AbstractAjaxProcessor, { getCost: fu...
After installing virtual agent on the dev instance the oob topics for HR are not showing. Do any one have any idea how to enable oob topics in virtual agent for HR
HI , I am restricting the HR cases records by writing a before query business rules.1.Only submitted or on behalf of can i have access to the HR cases.... My query is regarding if i am not part of submitted (XYZ person)or behalf(ABC person) i can't ...
Hi,Can anyone tell me how an end user with "sn_hr_sp.hrsp_employee" role is getting read access to his HR Workforce Administration case request on ESC portal under "My Requests" cause the read ACL on "sn_hr_core_case_workforce_admin" is checking for ...
Hi,I have an Inbound action created, through which an offboarding Lifecycle case is being created. I want to prevent duplicate case creation if a case already exists for that leaver(subject_person). Any suggestions on how we can do this?Thanks in adv...
Hello, Where all is the configuration held for the collaborators field? I am attempting to set up the collaborators field on my HR Cases (multiple COEs), but something seems to be blocking the OOB behavior. OOB, any HR Agents who are added as collab...