HI - I cannot hide attachments on the HR LE Case to 'opened_for' if he is the 'subject_person' manager in the portal view as well in the native view. I tried to create an ACL, but several other ACLs allow access to opened_for. Query Business Rule wou...
Hello, We would like to have the employee fill out and sign a fillable pdf document as part of onboarding. The plan is to use an onboarding Lifecycle event that has this employee activity. As far as my research indicates this is not possible with HR...
I have a request to find out if attachments to HR cases, can be hidden from the Opened For person. There are some work product items, that they would like keep track of in the case, but not make it visible to the Opened For. Is there anyway to hide ...
Hello,I have an HR agent with the template_editor and template_group editor roles.The user can toggle the template bar, see global templates, and can apply them, but despite the roles is unable to create new templates for HR cases (while this is poss...
Hi Team, I want to hide attachments for 'opened for' user on hr case.I created a query business rules on sys_attachment on table:Created BR on global scope on sys_attachment tableif(gs.getSession().isInteractive()) { hideAttachments();}function hideA...
HR Agents can only see HR Cases when they meet the COE Security Policies (or pass the employee checks). I have a requirement to allow HR Agents to see a limited number of fields (number, opened for, assignment group) for all HR Cases, but only see th...
Hi All, Once HR case created, it will automatically assigned to group, if i create a task on the HR agent space , so i can able to see on HR task tab on that workspace, but if the one of the group member not able to see the HR tasks even though if he...
Hi everyone. We configured integration with SF on our instance, and some actions seems to be working correctly, for example "Retrieve worker profiles". But during "Retrieve departments" test run we're getting an error saying: com.glide.transform.tran...
Hi All,Actually i have requirement that need to display only My case Requests on "My Requests" widget in the ESC portal , like need to able to see the Case records which are "opened for" contains my name in the HR cases Please help me to complete thi...
Hr Service field is not populating when created from Record Producer. This is what I have in the script current.hr_service = gs.getProperty("sn_hr_er_case._Leave_SysID"); Can someone direct me as to what I'm doing wrong?
Hi I am looking for HRSD Requirement template(sample Excel file) that can be shared with customer to capture initial requirement, Could you please share that. @Maik Skoddow @Mark Roethof @Gaurav Shirsat @ghaing @tltoulson @Ankur Bawiskar @Chuck Toma...
Hello, Is there any way to migrate dashboards/reports from the classic back-end platform view into Agent Workspace for HR Case Management? I would like to replicate some of the reports that users/admins have created. My issue is that users who click ...
Hello Community, All of our HR Services have the case option selected to skip user acceptance state. So created cases move from Work in Progress to Closed Complete. I performed an import via transform map to load ~100 HR Cases from an external syste...
Hello, I have a problem that I can't seem to fix with my HR Service case form that I create when I submit it from a record producer that I have. The Variable fields prepopulate on case form when submitted from the Record Producer. Case Form below:Re...
Hey HR-Community, I was wondering if anyone of you has ever "customized" the flow that is used to create HR Tasks, Child Cases and Approvals for HR Services with the "Service Activity" Fulfillment Type so that they could also use "conditions"? I do r...
