Hi Guys , I need to track and display the duration spent in specific state transitions within the HRSD module using the Metric Definition table.
The requirement is to capture the time spent when a record moves between the following states.
Ready → Awaiting Approval: Calculate how long the record remained in Ready state before transitioning.
Awaiting Approval → Work in Progress: Calculate the duration spent in Awaiting Approval state.
Work in Progress → Close Complete: Calculate the duration spent in Work in Progress state.
Could Someone please assist me with this.
