CIS-HRSD paid the course and I need to pay for the voucher?

Diogo
Tera Contributor

Hello, 

 

I registered myself the CIS-HRSD and I paid for  - Human Resources Service Delivery (HRSD) Implementation On Demand and now to claim the voucher I need to pay the same amount again? 

 

15 REPLIES 15

Ehab Pilloor
Mega Sage

Hi @Diogo ,

 

On Demand courses have been free in ServiceNow University for a while now. You only need to pay for voucher to give exam. 

 

Regards,

Ehab Pilloor

Hello, 

For how long is free? I registered in February. 

But when I registered,  there was no option of doing it for free: 

Screenshot 2025-07-08 at 11.05.59.png

Hi @Diogo

 

ServiceNow has made all On Demand Courses free quite recently (few months back), you can check other On Demand courses yourself. You will need to buy the Voucher using credit card or learning credits.

 

You can raise a Case in ServiceNow University regarding this payment and see what they have to tell you.

 

Regards,

Ehab Pilloor

Roshan Tiwari
Tera Guru

Hi @Diogo  ,

 

I think it will be free, if still you want to check you can raise a case with support team to get solution.