Copy Attachment action in flow designer is not working
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01-08-2025 08:59 AM
I am working on a requirement of copying attachment from hr case to hr task. i have used the below steps but attachment doesn't get copies to hr task also flow doesn't trigger any error and gives all the correct output.
Any idea what could be the cause? already checked caller restrictions and ACLs
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01-09-2025 06:50 PM
OOB copy attachment action requires source record as GlideRecord object of sys_attachment
If you are using OOB copy attachment then you should make changes as per what I mentioned earlier
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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a week ago
Hi @Anupriya23 I am having similar requirement and similar issue. Were you able to figure out the fix for it
