Copy Attachment action in flow designer is not working

Anupriya23
Tera Contributor

I am working on a requirement of copying attachment from hr case to hr task. i have used the below steps but attachment doesn't get copies to hr task also flow doesn't trigger any error and gives all the correct output.

Any idea what could be the cause? already checked caller restrictions and ACLs

copy att issue.png 

5 REPLIES 5

@Anupriya23 

OOB copy attachment action requires source record as GlideRecord object of sys_attachment

If you are using OOB copy attachment then you should make changes as per what I mentioned earlier

AnkurBawiskar_0-1736477447509.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
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