Duplicate Alert after Report Save

CelesteGro
Tera Contributor

Following a recent update to Vancouver, we are encountering an issue where saving reports results in the generation of duplicate alerts with the message "Report Saved: All Cases Created This Week". Are there others experiencing this problem, and does anyone have insights on how to resolve it?

2 REPLIES 2

hopkinsch
Tera Contributor

I'm noticing this in the labs for the Fundamentals class, yes. (Also Vancouver).

johngranville
Tera Contributor

We had the same problem and HI pointed us to this KB: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1588238