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‎07-20-2022 04:00 AM
Hi All, I am getting this error when ever I add something on comments and save. I already created cross scope record but it didn't resolve the issue. Please help if anyone knows how to fix it
Solved! Go to Solution.
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‎07-20-2022 04:42 AM
Hey can you refer to this article this has a work around
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0759087
if it works let me know
Please mark my answer correct if it helps you
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‎07-20-2022 04:17 AM
Hello ,
can you try giving the API name of the script include in the target name ?
go to script include and copy the API name and paste it in target name and try
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‎07-20-2022 04:26 AM
no Mohith it didn't work
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‎07-20-2022 04:33 AM
hey ,
Can you try giving global as source scope
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‎07-20-2022 04:36 AM