Employee center portal error : Execute operation on script include denied because source could not be found

siddharth1
Tera Contributor

Hi All, I am getting this error when ever I add something on comments and save. I already created cross scope record but it didn't resolve the issue. Please help if anyone knows how to fix it

1 ACCEPTED SOLUTION

Hey can you refer to this article this has a work around

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0759087

if it works let me know 

Please mark my answer correct if it helps you

View solution in original post

10 REPLIES 10

Mohith Devatte
Tera Sage

Hello ,

can you try giving the API name of the script include in the target name ?

go to script include and copy the API name and paste it in target name and try

no Mohith it didn't work

hey , 

Can you try giving global as source scope

tried it gives an error invalid update