Employee center portal error : Execute operation on script include denied because source could not be found

[siddharth1]

Hi All, I am getting this error when ever I add something on comments and save. I already created cross scope record but it didn't resolve the issue. Please help if anyone knows how to fix it

[Mohith Devatte]

did you customize any thing in the widget server script ?

[siddharth1]

no

[Mohith Devatte · Accepted solution]

Hey can you refer to this article this has a work around

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0759087

if it works let me know 

Please mark my answer correct if it helps you

[siddharth1]

It worked there were no record so created an rca record for that script include. thanks Mohith

[Vamsi Sreenivas]

Hi Siddharth,

In the left navigation open, System Applications-->Application Restricted Caller Access and select the record related to you(can use Target Type =. Script Include) and update the Status to Allowed. This should fix the issue.

Please mark my answer as correct if this resolves your issue.

Thanks

Vamsi S