Employee Center - To-Dos - Approve Request : Display some field values of the HR Case

psypniew
Mega Guru

Hello Community,

 

    I need to display some values of the HR Case's fields to the Approver, in an Employee Center To-Do Approval Request.

In the "Details" tab.

psypniew_0-1754327856972.png

 

 

How can I achieve this ?

1 ACCEPTED SOLUTION

kaushal_snow
Mega Sage

Hi @psypniew ,

 

Good day !!

 

To display additional HR Case field values for Approvers in the Details tab of Employee Center To‑Do approval tasks, go to Employee Center > Administration > To‑dos Configuration, open the configuration for the sysapproval_approver table, and under the Task Configurations > Detail row section, add the specific HR Case fields (e.g. Description, Subject Person, Opened for) so they appear for approvers in the portal...

 

Try this once and let me know. If you find this helpful, please accept this as a solution and hit the helpful button..

 

 

Thanks and Regards,
Kaushal Kumar Jha - ServiceNow Consultant - Lets connect on Linkedin: https://www.linkedin.com/in/kaushalkrjha/

View solution in original post

2 REPLIES 2

kaushal_snow
Mega Sage

Hi @psypniew ,

 

Good day !!

 

To display additional HR Case field values for Approvers in the Details tab of Employee Center To‑Do approval tasks, go to Employee Center > Administration > To‑dos Configuration, open the configuration for the sysapproval_approver table, and under the Task Configurations > Detail row section, add the specific HR Case fields (e.g. Description, Subject Person, Opened for) so they appear for approvers in the portal...

 

Try this once and let me know. If you find this helpful, please accept this as a solution and hit the helpful button..

 

 

Thanks and Regards,
Kaushal Kumar Jha - ServiceNow Consultant - Lets connect on Linkedin: https://www.linkedin.com/in/kaushalkrjha/

Hi @kaushal_snow ,

 

Good day !

 

Thank you for your message. I have few To-dos Configurations,

Here is the list:

psypniew_0-1754381193352.png

 

Which To-dos Configuration should I open ?

 

Thanks and Regards