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08-04-2025 10:24 AM
Hello Community,
I need to display some values of the HR Case's fields to the Approver, in an Employee Center To-Do Approval Request.
In the "Details" tab.
How can I achieve this ?
Solved! Go to Solution.
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08-04-2025 10:35 AM
Hi @psypniew ,
Good day !!
To display additional HR Case field values for Approvers in the Details tab of Employee Center To‑Do approval tasks, go to Employee Center > Administration > To‑dos Configuration, open the configuration for the sysapproval_approver table, and under the Task Configurations > Detail row section, add the specific HR Case fields (e.g. Description, Subject Person, Opened for) so they appear for approvers in the portal...
Try this once and let me know. If you find this helpful, please accept this as a solution and hit the helpful button..
Kaushal Kumar Jha - ServiceNow Consultant - Lets connect on Linkedin: https://www.linkedin.com/in/kaushalkrjha/
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08-04-2025 10:35 AM
Hi @psypniew ,
Good day !!
To display additional HR Case field values for Approvers in the Details tab of Employee Center To‑Do approval tasks, go to Employee Center > Administration > To‑dos Configuration, open the configuration for the sysapproval_approver table, and under the Task Configurations > Detail row section, add the specific HR Case fields (e.g. Description, Subject Person, Opened for) so they appear for approvers in the portal...
Try this once and let me know. If you find this helpful, please accept this as a solution and hit the helpful button..
Kaushal Kumar Jha - ServiceNow Consultant - Lets connect on Linkedin: https://www.linkedin.com/in/kaushalkrjha/
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08-05-2025 01:08 AM
Hi @kaushal_snow ,
Good day !
Thank you for your message. I have few To-dos Configurations,
Here is the list:
Which To-dos Configuration should I open ?
Thanks and Regards