ESC portal how to add images in esc

[nameisnani]

Hi Team

can any one please help me with steps how to configure this 

[nameisnani]

Hi @Ehab Pilloor 

As per your steps i have added image 

But it is not reflecting in esc portal 

@Ehab Pilloor  can u please help me with the solution what extacly need to do here 

[Ehab Pilloor]

@nameisnani,

The name of record might be different. I only shared an example record. Your record could be named different something different. You can also try what GlideFather has shared.

Please Accept this response as Solution if it assisted you with your question & Mark this response as Helpful.

Kind Regards,

Ehab Pilloor

[glideFather]

ahoy @nameisnani,

select the container where you want to add your background image and click control + mouse button in that section to get this dialog window as seen on the left side and select Edit Container Background

or you can use Service Portal Designer

accessible from the same dialog window:

[Tanushree Maiti]

Hi @nameisnani 

• Navigate to Service Portal > Service Portal Configuration and click Designer.
• Search for and open the Employee Relation page you want to modify
• Ctrl + Right-Click (or Cmd + Click on Mac) on the container holding the existing image.
• Click Edit Container Background or select the pencil icon to modify properties.
• Upload your new image, save the container, and run cache.do to clear your instance cache.
• Open your Employee Relation page and check

[Srikanth_9]

Hi @nameisnani,

Refer below:

How to display topic banner images in Employee Center - Support and Troubleshooting

How to get the Topic banner image to show in the E... - ServiceNow Community

Solved: How to add the background image for homepage of Em... - ServiceNow Community

How to add background Image to the esc portal menu... - ServiceNow Community

If the provided solution is useful/working, please Accept as Solution and hit the Helpful. 

Thanks & Regards,

Srikanth Akula.