Feedback Configuration
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-05-2025 04:22 AM
I want to rename the below text from Provide feedback from esc portal. Can you please suggest me how to do this.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-05-2025 05:53 AM
what all you want to change?
You can change the title from here, see if it works
I recently shared solution for something similar and you can check that and enhance your cloned widget if required
How to amend the Feedback widget on the portal
this link should help you
Integrated Experience and Service Feedback (Employee Center Pro)
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-05-2025 08:26 PM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-05-2025 10:15 PM
Hi @Ankur Bawiskar ,
I want to rename the choices i found the widget "Experience Feedback Mobile" when i preview the below image is showing so i want to rename that choices which lines of code needs to change please let me know. And also let me know how these widgets are added in ESC portal if i see from page designer this widget is not added for OOB ESC portal.
Regards,
Divya
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-05-2025 10:32 PM
Seems you closed the thread by marking a response as correct.
If your question is unanswered please don't mark response as correct as it might confuse members.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-05-2025 10:33 PM
Sorry but I don't have that widget in my instance so can't check
you will have to check the widget HTML and client script
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader