How to amend the Feedback widget on the portal

[matthew_hughes]

We're currently using the OOTB feedback widget on our portal:

However, we are wanting to amend this so that we don't see the 'Remind me later' and 'Do not share my personal info' buttons. Does anyone know how this is configured? Is is possible to add more options rather than just having the main three?

[Community Alums]

Hi @matthew_hughes ,

• Hiding "Remind me later" and "Do not share my personal info":
  You can customize this by copying the OOTB feedback widget and creating a custom widget. In the custom version, you can remove or comment out the sections in the widget’s HTML and client script where these options are shown.

• Adding more feedback options:
  Yes, it is possible! But again, it needs customizing the widget. You can edit the widget's server script and client script to add new options and handle them correctly when users select them.

always make a copy(clone widget) first instead of editing the original widget. That way, you won’t break the original behavior and your changes will be easier to maintain during upgrades.

[matthew_hughes]

Hi @Community Alums The name of the OOTB widget is called 'Experience Feedback Modal'

[Ankur Bawiskar]

@matthew_hughes 

Did you identify which widget is that?
you can clone that, remove the HTML elements for those 2 things and then hide them

Then add this newly created widget to your page

this link should help you

Integrated Experience and Service Feedback (Employee Center Pro) 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[matthew_hughes]

Hi @Ankur Bawiskar The name of the widget is called 'Experience Feedback Modal'