field Hints are not showing up on hr case form agent workspace.

[vijani]

field Hints are not showing up on hr case form agent workspace even after giving hint in field labels. 

[Sumanth16]

Hi Vijani,

The tooltip appears only for the accessibility-enabled user. We need to set the user preference (Enables accessibility in classic(glide.ui.accessibility) and Show help tips on forms(glide.ui.accessibility.accessible.tooltips) ) to true.

Please refer to below thread:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1006185

Thanks & Regards,
Sumanth Meda