HRSD Talent Managment
What kind of relationship does the pivot tables have with OOTB tables? Are there any? What OOTB ServiceNow capabilities there are within HRSD TA in ServiceNow
Forum Posts
Resolved! How can i add the contextual search on Employee Center
I have a record producer with contextual search but is not showing on the Employee CenterAs far as I know, I need to add an instance, but it still does not show up on the record producer Any idea?
Flow designer error : JSON string "remake"
Hello, apologies as I created this question before with alot of missing information. I am creating an activity set for our HR process that mirrors an already working activity set/tasks(other activity set creator is not available). Both activity sets ...
Flow designer error : JSON string
Hello, I am working on a flow to be triggered when a supervisor approves the submission of a document from a new hire. I keep getting this JSON error Any suggestions? (I am not the most exp dev at the moment)
How to write script in flow designer.
var ab= fd_data.trigger.current.subject_person;var number = fd_data.trigger.current.sys_id;var cd= fd_data.trigger.current.subject_person.manager;var url = '<a href="' + gs.getProperty('glide.servlet.uri') + '/esc?id=ticket&is_new_order=true&table=sn...
script is not working in the flow designer description
Hi All,While writing script in the description in flow designer this script is not working .var ab= fd_data.trigger.current.subject_person;var number = fd_data.trigger.current.sys_id;var cd= fd_data.trigger.current.subject_person.manager;var url = ...
Can we used dynamic link in the flow designer
Hi All ,Can we used dynamic link in the while writing in the description in the flow designer, https://test.service-now.com/esc?id=ticket&is_new_order=true&table=sn_hr_core_case_workforce_admin&sys_id=current.sys_id. "has requested Term Care Leave. ...
Advanced Forms Management
Good Morning,Do you know if Advanced Forms Management functionality is available in UTAH for ITSM?I would like to have my users complete a fillable PDF for processing in ServiceNow. Thanks,Rod
changing PDF document template name for HR service - customization
Hi all, document templates generated from HR case have the following name OOTB: "Name of HR service - Name of person who generated the doc" I would like to change this to "Name of HR service - Name of Subject person" Now I have tried to edit a copy...
Attachment paper clip icon Agent workspace
Hi All,We have activated plugin " Agent Workspace for HR Case Management", so if we have any attachment legacy workspace it reflects attachment attached in HR case or HR task, but new agent workspace need to click paper clip icon.Is it existing behav...
Report on variables in Multi-Row Variable Set - HR Case
We have record producer on hr case that has multi row variable set with variables 1,2,3. Now we want to create a report on this multi row variable set, for this we have created database views using 'sc_multi_row_question_answer ' & 'sn_hr_core_case' ...
How to add Case Number to Survey Notification
Hi All, We have a request to add Case Number to our Survey Invite email but, since this notification is built off the Assessment Instance table (asmt_assessment_instance) we can not figure out a way to add case number. I have tried to dot-walk throug...
Resolved! How can an agent manage HR templates?
Hi,I found out that HR agents must have the sn_hr_le.activity_writer role if they want to access and edit HR templates. I found an ACL in the HR Core scope that says that if a user has the above role and the owning group field is not empty, they are ...
Resolved! Business rule condition doubt
Hi everyone, hope you are doing wonderful!I have a Business rule that I need to change to meet some requirements but I am with some doubts on how to do it The requirements are:Run only for interactive sessions.If conditions should be added to main Bu...
Resolved! Granular Delegation in EC Pro - Delegate's view of a Lifecycle Event case
Hello all, in my PDI on Rome, I have updated EC Pro to its latest version and activated Granular Delegation. I am also using HRSD and HR Lifecycle Events. I have set up a pair of Granular Delegation rules that grant "assignment" delegation to the HR ...
