From HR Case List view update date changing every day.
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09-17-2025 01:45 AM
Hello,
We have observed that HR case records are being updated daily, even for cases that are in a 'Closed', 'Resolved', or 'Cancelled' state. This behavior is unexpected
Kindly help me on this issue.
Thanks,
V SAI PRAKASH.
1 REPLY 1
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09-17-2025 01:55 AM
Things to check
1) any scheduled job is doing
2) any scheduled import is updating
3) any scheduled flow is updating
4) all those HR cases getting updated around same? with system user?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
