Generation of Word Document

[Mansor2]

Hello all,

Could you please confirm whether the CSM Standard SKU supports MS Word document generation? If not, which SKU includes that capability?

Thanks in advance. 

Mansor

[Ankur Bawiskar · Accepted solution]

@Mansor2 

generating MS Word document is not available currently in CSM.

you can use a custom solution for this

what's your business requirement?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar · Accepted solution]

@Mansor2 

generating MS Word document is not available currently in CSM.

you can use a custom solution for this

what's your business requirement?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[abirakundu23 · Accepted solution]

Hi @Mansor2,

The CSM Standard SKU in ServiceNow does not inherently support the generation of Microsoft Word (.docx) documents. 
This is achievable by custom implementation according to your business requirement.

Please mark helpful and correct answer if it's worthy for you.