Hide HR tasks from to-dos list under standard ticket page

[gvk]

Hi,

I have a requirement to hide HR tasks with a specific task type when the users are viewing form standard ticket page.

I am able to hide it from hrm_todos page but not from the to-dos being displayed from standard ticket page..

[Shruti]

Hi,

Navigate to Standard ticket -> Standard ticket configuration

Open the ticket configuration for the desired table

Go to the related list and open Tasks/ to do

Update the filter condition to exclude specific task type

[gvk]

Thank you @Shruti . 

I wanted to apply filters for HR tasks such that it displays only the HR tasks with specific type "Esignature", or "checklist". HR tasks tagged to the case with other HR task types should not be visible

[sri vijaya]

Hi @gvk 

Did you resolve this issue?

i have the same requirement if you resolved this one, please give me steps so that i can follow