I created a new HR Service and linked the New Hire onboarding (demo) record producer to it.Then I created new lifecycle event which has trigger as immediate and after I submitted the record producer form, the case was created but the Lifecycle event ...
Hi,I created a record Producer and I have to share the record Producer link to the users through Email. How can I get the link?
Whenever case updating I have one field were case worker can enter personal email id. I have a notification which will send the email to the personal email mentioned in that field. when the user reply back to that email from personal email, it needs ...
Good afternoon, I am trying to add new case fields to the slush bucket so they can be viewed in Classic UI tables. The fields are added to the case form and have dictionary entries present, but they are not available in the personalize columns choo...
I would like to change the banner on the Employee Service Center:1. similar to the attached example, I would like to place the font on the right. 2. If possible I would also like to place the three pictures with a link (see example) below. How ...
The Emails was triggering in the Email Logs, but It was not visible in the Activity stream, also am added Filter Activity Sent/Received Emails, but it was not visible
Hi Community, I am tired of trying the different options /script for mapping the check box with document template mapping I have tried different option like return 1/0,Yes/No,YES/NO,On/Off,yes/no,True/False,true/false,TRUE/FALSE Can any one help m...
Hi There, When I am trying to edit assigned to and assignment group from the list view of table , I am getting error as "Security prevents writing to this field" Which ACL is needed here? Can you provide steps for this? Thanks in advance!
Hi SN community.We have a Form View for HR Cases where we want to just show the "comments_and_work_notes" and not the Activity Filter. All comments and work notes show correctly in Activity Filter.But in the View where comments_and_work_notes is on ...
Hi. SN Docs points that HR Condition can be used to trigger HR Tasks, maybe only with Employee form…How can I settle this trigger, please?It’s written in “About this task” at Create an HR criteria record for an employee form
As per manager hub future on Tokyo release once we configure all under the "your team" tab we have the action item as "View Article as Employee" when we search by any text or any kb number its not visible. Can anyone please provide your input on this...
When I tried to submit a LE case I am getting this error because of which the approval are not triggering Error : Do we need to create approvals?(247b9783dbea9110532cec62ca9619d1): org.mozilla.javascript.WrappedException: Wrapped org.mozilla.javascri...
Hi All,We have a requirement where we need to have activity triggered based on the variable selected in other activity from the same activity set.For.eg - this is the activity set we have & we want to trigger the HRTask -Onboarding - Request Network...
Hi All,I need to trigger one activity for on boarding in HR case. I want to trigger the activity only not the entire activity set if the user doesn't belong to certain company. I would like to know if there's any way to achieve this without having tw...
I'm a knowledge/content manager also managing the creation/updating of Response Templates & Fulfillment Instructions used by our HR agents. I know how to create response templates, however, I'm wondering if anyone knows the best way to create respons...
