I am trying to change reopen HR case by inbound action i.e to change state from 'resolved' to 'work in progress' I am able to change the state from suspended to 'work in progress' by using same inbound action For changeing the state from Resolved to ...
when HR case is suspended for a specific date and when the date is coming because of the scheduled job its coming work in progress at the time mentioned in the scheduled job. because of that we are loosing SLA based on country. Instead of scheduled j...
If we have a case that was requested but not needed by a customer beyond the 15 business days (for example, a customer enters a request in November for a request to be run at year end), what would be the best practice so that the case doesn’t get can...
Hi All, What could be the reason why a particular user is not found when creating a case while searching for users in the employee search page? Thanks,Krishna
We need to change the font used in the field data incorporated in the Employment Verification generated pdf document, so that it matches that used in the fillable pdf used to create the associated HR document template. How would one start looking in...
When an HR Case gets opened for or from a person without an HR profile, than an HR Profile gets created and therefore on more license.Question is when does this license gets inactivated, is it just for one year, or does is stay active until User reco...
Hi Community,Can anyone help me in one thing that what is common between HR profile record and user table record.The reason I am asking is that I have to update "Title" field in user table whenever "Position" field is being update in HR profile recor...
I created a new HR Service and linked the New Hire onboarding (demo) record producer to it.Then I created new lifecycle event which has trigger as immediate and after I submitted the record producer form, the case was created but the Lifecycle event ...
Hi,I created a record Producer and I have to share the record Producer link to the users through Email. How can I get the link?
Whenever case updating I have one field were case worker can enter personal email id. I have a notification which will send the email to the personal email mentioned in that field. when the user reply back to that email from personal email, it needs ...
Good afternoon, I am trying to add new case fields to the slush bucket so they can be viewed in Classic UI tables. The fields are added to the case form and have dictionary entries present, but they are not available in the personalize columns choo...
I would like to change the banner on the Employee Service Center:1. similar to the attached example, I would like to place the font on the right. 2. If possible I would also like to place the three pictures with a link (see example) below. How ...
The Emails was triggering in the Email Logs, but It was not visible in the Activity stream, also am added Filter Activity Sent/Received Emails, but it was not visible
Hi Community, I am tired of trying the different options /script for mapping the check box with document template mapping I have tried different option like return 1/0,Yes/No,YES/NO,On/Off,yes/no,True/False,true/false,TRUE/FALSE Can any one help m...
Hi There, When I am trying to edit assigned to and assignment group from the list view of table , I am getting error as "Security prevents writing to this field" Which ACL is needed here? Can you provide steps for this? Thanks in advance!
