How can I create a draft email template with placeholders to autopopulate the fields?

[AbeerajK]

How can I create a draft email in SNOW to autopopulate the fields.

[Dinesh Chilaka · Accepted solution]

Hi @AbeerajK ,

Here's a concise version:

A draft email template can be created using the sys_email_client_template table.

1. Create a new record in the sys_email_client_template table.

2. Select the Table for which the table you want to apply in SOW

3. Configure the required fields, such as Subject and Body, using the desired placeholders/variables for auto-population.

4. Set the Execution Order as required.

If multiple client templates exist for the same target table, the system applies the template with the lowest Execution Order.
If my response helped, mark it as helpful and accept the solution.
Thanks,

Dinesh

[Srikanth_9]

Hi @AbeerajK,

An email template can be created in the sys_email_client_template Table.

Refer:

Create email client template • Australia ServiceNow AI Platform Administration • Docs | ServiceNow

Email Client Templates - ServiceNow Community

If the provided solution is useful/working, please Accept as Solution and hit the Helpful. 

Thanks & Regards,

Srikanth Akula.