How can I give access to a Record producer to the manager

[jkhanddh]

Hello Everyone,

Help me with this!
Scenario: Employees of a particular country have access to a record producer, but there are employees whose managers are not from that country but they need access to this country. I can give access via static conditions but I want this to be dynamic. Can someone body let me know how to achieve this.

Thank you

[Tanushree Maiti]

Hi @jkhanddh 

• Navigate to User Criteria: Go to Service Catalog > Catalog Definitions > User Criteria ->lick New.
• Name the Criteria: Give a proper name
• Enable Advanced: Check the Advanced check box.
• Add the Script: In the Script field, use the following code to check if the user OR their manager belongs to the specified country //modify it as per your requirement

answer = checkAccess();

function checkAccess() {
var countryCode = 'IN'; // Change this to your target country as per your requirement
var userId = gs.getUserID();

var userGr = new GlideRecord('sys_user');
if (userGr.get(userId)) {

if (userGr.location.country == countryCode) {
return true;
}

if (userGr.manager) {
var managerGr = new GlideRecord('sys_user');
if (managerGr.get(userGr.manager)) {
if (managerGr.location.country == countryCode) {
return true;
}
}
}
}

return false;
}

Add this user criteria in Available for of  your Record producer.

[AndersBGS]

Hi @Tanushree Maiti 

What not provide access through group instead of direct access