How do I connect document (Managed Document) to a KBA
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03-19-2025 08:13 AM
Hi Community! I'm trying to connect an uploaded document in Managed Document, to a specific and already existing knowledge article. I read the product documentation on Managed Document but there seems to be missing info on connecting with knowledge article that is existing. If you look at the screenshot below, I'm able to connect the document (in Managed Document) to a knowledge base, but not a knowledge article. Any insights would be appreciated. Thanks!
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