How do I limit which HR Services that HR Agents can see on the case-creation-page in HR Agent Worksp
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2 hours ago
I would like to know how to limit which HR Services (in the same COE) are available to different HR Agents on the case-creation-page in the HR Agent Workspace.
In the attached screenshot, I would like Agent 1 to see all 3: NLI, FFWO, General ER Case but I would like Agent 2 to ONLY see NLI, General ER Case and NOT see FFWO.
How can I accomplish this?
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