How to add a dynamic field-based email as an additional recipient (CC) on a Notification,

[nameisnani]

Hi team 

I'm working on an HRSD requirement where I need to send an existing notification (built on the sn_hr_er_case table) to an additional email address stored on a related table, not the standard User reference.

Setup:

• Notification: "ER Case Closed Document Summary" (Table: sn_hr_er_case)
• Current recipients configured via "Users/Groups in fields": Opened for, Assigned to, Subject person
• I need to also send this to the Subject person's Personal Email, which lives on the HR Profile table (sn_hr_core_profile, field: personal_email) — not on sys_user directly.
• This should only apply for specific case subtypes (not all ER cases).

Can anyone please help me - How to configure this 

please help me with steps and screenshots

[Ankur Bawiskar]

@nameisnani 

you can't set dynamic recipient if you are using direct notification

Approach

1) update the existing notification so that it doesn't trigger for your "sn_hr_er_case" table

2) create new notification, event on your table, link that event with notification

3) create business rule and set the recipients and trigger event using gs.eventQueue()

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[nameisnani]

@Ankur Bawiskar  can you please provide me exact steps and screenshots to acehive this 

[Ankur Bawiskar]

@nameisnani 

I already shared the steps and what to do.