How to bring the fields from the classic workspace to Configurable hr agent workspace

poornima batchu
Tera Expert

Hi experts,

In our project we recently installed the Configurable agent workspace plugin. In the Classic agent workspace, we have specific fileds which was done by the case form layout --View --Workspace.

How to migrate this old workspace case form view to the Configurable workspace.

 

Please adivse

Thanks in advance,

Poornima

1 REPLY 1

amrithaanayak
ServiceNow Employee
ServiceNow Employee

Hi @Poornima ,  the view you have select is "workspace UIB" for configurable agent workspace.