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Resolved! I can only see the module HR administration

Hi All,  Once I install the plugin  com.sn_hr_core  which HR SD delivery core, I can only see HR administration.  The plugins below are shown installed but not visible in the menu Predictive Intelligence Workbench HRSD content : com.sn_piwb_hrsd_cont...

karthik41 by Tera Contributor
  • 666 Views
  • 2 replies
  • 1 helpfuls

How to embed document in HR Task.

Hi All, I have a requirement of embedding the document in HR task. So kindly provide me the steps for achieving it. And the document should be visible in portal for the user. Thanks,Har**bleep**ha SR

Hr assignment rule

Hi,I have created a hr service and in the hr service when we raise a query it is assignment to a group based on assignment rule. Now the problem is the task has to assign to the user who is having least no.of task compare with other members in group....

Community Alums by Community Alums  
  • 779 Views
  • 1 replies
  • 1 helpfuls

Resolved! Database Views table that links the HR task table and the Parent field

I'm trying to create a report that starts at the HR task table and shows information from the Parent field on the form (which links to the case). Can't dotwalk from the HR task through the Parent field to the fields on the Parent form, so I would hav...

Amy13 by Tera Contributor
  • 2014 Views
  • 20 replies
  • 0 helpfuls

Resolved! CSAT Reporting

Hello, Looking for some guidance on reporting, specifically reporting on CSAT. We have created a dashboard for our executive team which includes CSAT scores. We'd like to make some updates to the reports, but need assistance. 1. Is there a way to inc...

Resolved! How to import Excel and set values in "Multi-Row Variable Set"

We use a record producer to originate requests to the Workforce Admin table[sn_hr_core_case_workforce_admin] for employee transfers.I am using the Multi-Row Variable Set to enter multiple employee information in it, but I would like to register the i...

Takumi Ando by Tera Contributor
  • 1738 Views
  • 1 replies
  • 1 helpfuls

Resolved! HR Case extend suspend time

If we have a case that was requested but not needed by a customer beyond the 15 business days (for example, a customer enters a request in November for a request to be run at year end), what would be the best practice so that the case doesn’t get can...