how to hide few variables on approval form on Portal

[Rekha Tiwari]

Hi all,

I have 4 variable which are always hidden on form and created to achieve some requirement. But those are showing on portal when user clicks on My Approval menu as shown in screenshot.

I need to hide these having sysid ones. Please suggest

[Aman Kumar S]

Hey,

Checkout below article to customize approval form widget:

Customize Service Portal Approval Widget

Feel free to mark correct, If I answered your query.

Will be helpful for future visitors looking for similar questions 🙂

[Rekha Tiwari]

Hi @Aman Kumar 

Thanks for response. This way it will update for all records. I need to hide only for one HR Service.

[Ankur Bawiskar]

Hi,

in the variable configuration you can uncheck these checkboxes and then check the widget

Regards
Ankur

[Rekha Tiwari]

Hi,

I did try this, but not working.