Hi All,
I have requirement-
We have Tier1 , Tier2 and Tier3 groups. We need to show HR cases to Tier1 groups only. But also show corresponding HR Cases to Tier 2 or Tier3 groups if HR Case is assigned to these groups.
I have created Read COE Security Configuration for each COE for Tier1 group. Also created Query BR to show HR Cases for corresponding group members but it is not showing to member of that group. Now HR Cases are visible to Tier1 groups only.
Please suggest
Hi Rekha Tiwari,
You can use COE Security Policy for this. For each COE you can set up 2 policies:
1 if the assignment group is one of your groups, allowing Tier 1, 2 and 3 Access:
The other allowing Tier 1 always, for example if they are the assigned to (you can do this for each group as well):
Hope this gives you enough inspiration to find a (non-scripted) solution for your requirement! 🙂
