Hi, I have to send notification to employee on their work anniversary. I have used flow designer and configured everything, I need condition to get employee work anniversary. I have one filed 'abc' which contain their date of joining. What condition...
Hi everyone,We're implementing numerous HR services in ServiceNow, and anticipate employee confusion with a large number of individual services.We're considering consolidating similar services, but manually comparing many services for similarity is c...
Hi, Are agents able to generate document templates of PDF type in the Agent Workspace for HR. The document template and document template category are filled out. If the agent is in the HR Agent Workspace, they do not have the Preview document UI act...
Hi All, Could you please help us on how to delete the recent searches from global search(please see the attached screen shot) Can someone provide your expertise over here? Thank you in Advance!!!Manisha
need help to hide the related record section based upon groups.Anyone can have idea and suggest us.
Hello, I recently came across a question during my HRSD exam preparation about Autoresize but I couldn’t find any information or relevant examples in the labs I worked on, I would like to know: what is the use of Autoresize property in HRSD and how ...
Hello, I want to translate an email notification, but when I click on “Request Translation” a record is created. When I open the record it's read only and I can't edit it, nor can I see where I can approve it to see the translation. Thanks.
Trying to work out if there is a way with document template scripts to have a different header and footer on page one of a document?The requirement is for full width header and footer images on page 1 (page number is OK), and then just page numbers o...
Hello,I am looking to add a notification sending action to my flow.The notification I created is under the sn_hr_core_case table.I selected sn_hr_core_case in the table field, but when I try to access the notification selection field, the notificatio...
Hi Team,Has anyone implemented an 'Automated Order Guide' for lifecycle events? I would like to understand how it works and how we can automate the process. Is it something we need to auto-populate the variables for submission.Thank You,Sriraj
I have created 1 inbound email action which is currently checking if the user is an external one and setting the opened for and opened by as guest. The piece of code is as follows:-current.priority = 3;var bodyText = email.body_text;if (!bodyText) ...
Hi All, Can someone Please help me on the below query, Want to create the checklist for HR task , please help me to achieve this
I noticed that if a case was submitted via the portal, there is additional information that is available when pulling up the request (the variables from the record producer and additional details tab which also shows the variables):These values are f...
Hi Team, We have a requirement to create a inbound email action in HR Case Management.Requirement:- If a user sends a mail to company123@gmail.com then if the user is not in the allowed list then the user should get a Rejection Email, but it was not ...
We are facing an issue after the Xanadu upgrade. When a case is transferred, the original case's state changes to 'Canceled'; however, the case remains active. As a result, the SLAs are still running."Where can I find the script that updates the acti...
