How to restrict “Opened for” users based on assignment group type in HR Agent Workspace?
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4 hours ago
Hi Team,
We have 10 assignment groups with the type HRChina. When a member of one of these groups creates an HR case through create new case for another user from HR Agent Workspace, only users located in China should be available for selection. When a member of a Global assignment group creates an HR case, all users should be available for selection. Can any one suggest me the best way to do this.
Regards,
Gokul M
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