How to Show a Login Popup Reminder for HR Agents to Set Availability in HR Agent Workspace

sreeha
Tera Contributor

yesterday

Hi Everyone,

I had a requirement to display a reminder message for HR agents immediately after login, prompting them to make themselves available in HR Agent Workspace so they can receive HR case assignments.

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Max Dore
ServiceNow Employee

yesterday

Hi @sreeha, 

If they should all be making themselves available then I would say just automate that part, not making them do it manually. Probably something like a Business Rule that looks at the last_login.

Otherwise I would say to create persistent banner announcements and define user criteria to target only HR agents. You can also control display style, location, and order.

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