How we can integrate ServiceNow with Workday.

[niveditakumari]

Hi, 

How we can integrate ServiceNow with Workday. We can create Onboarding request in ServiceNow and it should create some tasks in Workday. 

ex - 

1. Task1 - Workday team to create HR profile. 

2. Task2 - Facilities team to assign desk or phone. 

3. Task3 - IT team to provision laptop or ids. 

4. Task4 - Finance team to request for credit card. 

Can anyone please help me step by step that how we can achieve it. 

Regards, 

Nivedita

[niveditakumari]

Hi @Sandeep Dutta , 

Can we start this with pdi. 

Regards, 

Nivedita

[Community Alums]

Hi @niveditakumari ,

PDI Would not support Workday Spoke as it requires company/ organization credentials and a subscription.

Even for using REST/SOAP API , it completely depends on the third party vendor apps like you have Workday here.

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

[niveditakumari]

Hi @Ankur Bawiskar , 

We can implement ServiceNow with workday integration in pdi? 

ex- When we get payload from Workday then we want to create HR cases in ServiceNow. 

Can we achieve it in pdi? 

Regards, 

Nivedita

[Ankur Bawiskar]

Hi,

I believe the Spoke is not free and hence not possible in PDI.

You can use normal REST/SOAP based API and use this in your PDI.

You should be activating the plugin from ServiceNow store

HR Service Delivery integration with Workday

Regards
Ankur

[niveditakumari]

Hi @Ankur Bawiskar , 

Can we implement workday integration only using REST/SOAP API in pdi? 

Regards, 

Nivedita