HRSD forum
Descritption
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

HRSD Automatically move attachments No document type available

   Hi! I am doing the Human Resources (HR) Unguided Simulator (Utah). I have the task to do Create a new employee Document Type with the following details:Name: Travel Advance RequestsTopic Detail: Payroll SystemEmployee access: << checked >>Save the...

diana_tat by Tera Contributor
  • 862 Views
  • 4 replies
  • 0 helpfuls

Add watchlist do Employee Service Center

Hi guys! I need your help.. I need to add a watchlist to my Employee Service Center Portal.I need to add it to the widget, means I need the html, css, server script and client controller to do all the funcionalities etc right? Does any of you know ho...

rafas_2703 by Tera Guru
  • 626 Views
  • 2 replies
  • 1 helpfuls

Resolved! Can't add or create Service Activities on the HR Simulator

Hi, I'm having a bit of a nightmare here!  I got about half way through this simulator a long time ago now but then I did the classroom training for HRSD and also passed the CIS-HR exam so I never went back to it. Now I need to have completed this si...

MattA1_0-1723129965807.png MattA1_1-1723130106941.png
MattA1 by Tera Contributor
  • 687 Views
  • 4 replies
  • 0 helpfuls

Knowledge Article Flagging: User Notifications

Hello! I have two questions: Washington DC Instance 1. When a user flags an article, I would like to notify them once the article has been updated. How do I set this up?2. Is it possible to display the number of flags and comments to avoid others who...

nalos24 by Tera Contributor
  • 363 Views
  • 1 replies
  • 0 helpfuls

Reporting on HR Survey

We have created a feedback survey to be sent out after the case is closed, however we are struggling with how to report off it. Right now, the survey completion gets sent to the HR Service Center Manager and the rep that closed the case. Does anyone ...

amandazeimet by Kilo Contributor
  • 2316 Views
  • 4 replies
  • 1 helpfuls

Resolved! ne hr agent workspace - hr task view

dears,i think this should be relatively easy, but i couldnt find a resolution to it. im using new agent workspace, and as an agent after creating new hr case, i need to create a new hr task associated with this. when i hit create new hr task, it open...

KubaS by Tera Contributor
  • 971 Views
  • 4 replies
  • 1 helpfuls

Resolved! HR Task not visible to subject_person on ESC Portal

Hi I have HR case created from an HR Service . The HR Case has HR Tasks in it. Now when I view the case on ESC Portal impersonating as the subject_person, I cannot view the tasks under the case unless:1. Subject_person is added in watch-list for that...

Dorothy by Tera Contributor
  • 1117 Views
  • 5 replies
  • 4 helpfuls

Restart finished lifecycle activity set

In our onboarding lifecycle we have an activity set which sends a notification with some information to new hire a week before their start date. Now we have a requirement to re-send this notification if there is change in certain information on the H...

sivakaza by Tera Contributor
  • 441 Views
  • 1 replies
  • 0 helpfuls

Regex

Hi All,I am using regex to get a alphanumeric value from a string . The regex i  used is [A-Za-z0-9] . Please help me on this .Thanks in advance.

kali by Tera Contributor
  • 495 Views
  • 15 replies
  • 0 helpfuls

Resolved! Is there a way to merge two cases into one?

If we find that there are duplicate cases, we are just copying / pasting notes as needed from one case to another and then cancelling one of the cases. However, if there is a way to merge cases, that would be ideal.

AJ1 by Giga Contributor
  • 3846 Views
  • 4 replies
  • 1 helpfuls

imbound email notification using flow designer

HI ALl,getting inbound email action with below format:EMail Body: Employee Name: XXXXXX;Employee number: 123456;i created flow designer for using inbound email action,created 2 variables :name:  need to pass inbound email "Employee Name".NUmber : nee...

sivamanikan by Tera Contributor
  • 266 Views
  • 1 replies
  • 1 helpfuls