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Catalog form

Hi ,Two fields : Type :Environment (cloud,gm,ga,ld,ps) : Multiple choiceType : Search by account (email,account owner,windows) : Multiple choice If the user selects search by account is "account owner" then it should be visible (cloud,gm,ga,ld,ps) in...

Ram012 by Tera Contributor
  • 151 Views
  • 1 replies
  • 0 helpfuls

Portal - themes

Hi All,I am studying ServiceNow portal . I came across themes. I can see that we can add CSS includes to the themes. I opened a stylesheet in the stylesheet there were lot of classes , how can i identify where this class belong to ? Thanks in advance...

kali by Tera Contributor
  • 191 Views
  • 1 replies
  • 0 helpfuls

Regex to get the words between @ and .com in the mail address

Hi All,Please help in writing a regex value to get the words between @ and .com in the mail address . var email = "user@example.com";var match = email.match(/(?<=@)[^\.]+(?=\.com)/);if (match) {gs.info("Matched word: " + match[0]);}After running the ...

kali by Tera Contributor
  • 174 Views
  • 1 replies
  • 0 helpfuls

Teams integration with a store app

Hi all, After setting my servicenow integration app on microsft teams, the next step I want to take is to notify the teams users within a chatbot (not within the embedded employee centre) so that they can act in response to that notification.  The no...

ServiceNow for Teams app chat bot configuration

Hi all, I have set up my servicenow for microsoft teams app, managing to install it on my teams and other members.However, when using the chat bot, it seems to be connected to a different instance from the one I am aiming at connecting to (the instan...

TomohiroT by Tera Contributor
  • 275 Views
  • 1 replies
  • 0 helpfuls

Service Catalog

created one catalog item and create one ui policy , after i will try to create ui policy action in the "Variable name " showing empty . Again i will check variables create created or not in the form level total 8 variables created. Any idea how to re...

Ram012 by Tera Contributor
  • 212 Views
  • 2 replies
  • 0 helpfuls

Resolved! How to install ServiceNow for Teams app on non-admin users

Hi all, I've just set up my ServiceNow for Teams on my Teams application as an admin user, and it went well.The next step I want to take is to do the same thing on other users who are not admin. What I did was adding a particular user on Teams admin ...

TomohiroT by Tera Contributor
  • 291 Views
  • 2 replies
  • 0 helpfuls

How to remove ICON from HR agent workspace

Hi all,We are working on HR agent configuration, where we have requirement, we need to remove inbox and phone icon from HR agent workspace.For reference see the screenshot.Thanks in advanced.

Keshav1233 by Tera Contributor
  • 383 Views
  • 1 replies
  • 0 helpfuls

Set the opened for line manager to watchlist in HRSD

Hello Everyone,  I want to set the opened for line manager to the watchlist after the HR case is submitted but only for specific location of opened for.Eg: If opened for location is Germany then only I need the line manager to be set in the watchlist...

Supriya KM by Tera Contributor
  • 512 Views
  • 5 replies
  • 1 helpfuls