hr agent workspace bell icon notification

[kali]

Hi All,

I want to notify the agents that a priority ticket has come , instead of email notification going we want something else like the bell icon , I want to know how to set the notification. please give me example how to do it . Please let me know if there is any other ways to implement this. Thanks in advance

[Betsy Sebastian]

https://developer.servicenow.com/dev.do#!/learn/courses/xanadu/app_store_learnv2_automatingapps_xana...