hr agent workspace bell icon notification

kali
Tera Contributor

Hi All,

I want to notify the agents that a priority ticket has come , instead of email notification going we want something else like the bell icon , I want to know how to set the notification. please give me example how to do it . Please let me know if there is any other ways to implement this. Thanks in advance

 

kali_0-1732112513557.png

 

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