We have requirement on a specific HR Service where if a field 'request type' is 'employee spot award' --> managers must be able to see his direct reports and other manager direct reports in the field 'employee name' whereas if field 'request type' ...
Hi team, We are currently using the OOTB approval email system where the user will need an additional step to send an email after clicking the customized 'Approve' or 'Reject' button which impacts the user experience. In the SN community I found ther...
Hi All, I am creating a letter using HR document template module. I am facing challenges with setting and footer, Ideally I want the header and footer to span the full width, however when configuring document it is asking for position like left, rig...
We are using an activity container in our sequential task. 1. Onboarding Associate task to fulfill 2. PreHire task to fulfill However, when we updated the state of Item 1 to cancelled and close incomplete, it is still creating task number 2. Is there...
Hi guys, I want to set a demo instance with the full features of HRSD. But on San Diego version there are so many inconsistencies and after I install the plugins a need to spend a lot of time configuring the things to work properly. The new problem...
I've been reading documentation and other Community posts. Out of box, it seems like new HR Profiles are created: When users log into specific portals (thanks to Server Script in a Header | Footer record)When an agent selects a new user on an HR Case...
Hey guys, Having such a hard time with this requirement... The HR Onboarding module has this widget "HRM Task Parent", I need to change thing in this button on the screen: This is soo complicated cause there's one widget calling others and I could...
We are developing Journey accelerator module for customer. We want to trigger journey accelerator plan from Lifecycle event. There is OOB HR template "Create Journey Accelerator Action Plan" available which we are using in activity of lifecycle event...
We have groups with group type human_resources. As per existing ACLs, manager should be having access to all edit all fields but manager is unable to edit the fields of few of his groups and when adding users to the group, he is getting "user is not ...
We have an issue where conversations started (but not ended) on the ITSM virtual agent, continue in the on the HR virtual agent. So for example:1) The user starts a new conversation on the ITSM virtual agent.2) The user closes the browser window wit...
What does these options in purge authorization does? and if we get notification who will receive the notification?
I am creating an HR Service for Peer Review. It begins with the manager submitting a record producer where they select their employee (reviewer) with a peer to review (reviewee). I have set the Opened for as the Reviewer. I have set the Subject Perso...
Hi, We are facing a weird issue. When you insert a iframe HTML code to link an external hosted video in a to-do content item.. then when you click on the save button, the url is being removed. If i do this exactly the same in a Rich text portal conte...
How the pulse surveys are created? Are they same as surveys designed in a survey designer?
Hi All, Here actually, i have two tables, case and vehicles, so whenever request raise , case is created, and the value of field, "car status" in vehicle table changed, so my concern was, whenever case state changed to cancelled, then the value of ca...
