Whenever a user selects Category as ServiceNow and subcategory as Fundamentals, the Assignment group should be automatically set to custom group created in Assignment 1 and assigned to should be Group Manager else another other selection should clear...
Hi All, I want to make "g:dialog_buttons_ok_cancel> to be clicked only once by the user as I want the script run only once per session. Below is my code for reference. HTML CODE: <g:dialog_buttons_ok_cancel ok_text="${gs.getMessage('Submit')}" ok_tit...
hi everyone, I'm trying to figure out how we can set the color code of a field like when the priority is changed to high. Is there a possible way to show the field in different color. My requirement is to set a color code for priority field to orang...
Hi All, I'm configuring the esc pro portal page, In the bottom i added a Link button widget. I wanted to open this link in a new tab but after clicking on that old portal view buttonn it is opening in the same tab. Is there a way how to open this li...
We are implementing Universal request in our instance which requires a child task ,which is a "request" to be opened automatically from the parent HR Case for the IT people to work on and include multiple stakeholders in the process
Can we determine how many people use employee service center on daily basis for a month? can we generate the data?
Hi Community, Currently we can assign e-signature HR task to the user with one document to sign and can have multiple signature in one document . But can we assign multiple[le E-signature tasks with different documents with same parent cases?. Reas...
Hi everyone I created a section( Payroll forms) in the default view and workspace view. Is it possibile to make this section only visible for a particular service either by using Client script or any other way to achieve this. I wanted to show thi...
hi, Is there any way to attach password protected excel file to HR case apart from changing setting of "glide.security.file.mime_type.validation" to false. thanks, Sujit
Does anyone know how to change the font type in Employee Central - from Lato to Arial
Hi All, We have craeted a checklist from HR Service Configuration table. When a case is created, the HR agent can close the case without checking the checklist. Is there a way to make those checklist mandatory without customizing? Thanks, Sai...
Hey Team, I am looking for some insight and help on what I think could be an issue. I have a user that made a search on our HR Portal, 'bonus payout'. This user is in the US and on the IT side. Our articles are utilizing criteria for the Can Read and...
Where can i find study material for HRSD, the one available on now learning is paid content
Out of curiosity. If we would like to move an email reference (Activity Formatter) to another record, where could we find the reference of the Email Sent that appears in the Activity formatter log of the HR Case?Even if we change the reference of the...
Hi, Community. We have this requirement to set trigger condition for one of our activity set. 1. After closure of HRTASK 2. When Employee Number is not empty 3. if customField is set to false. below is my script. (function shouldActivitySetTrigger(p...
