@marcn Yes, this is customization in ServiceNow. By default the standard "resubmit approval" functionality often re-uses the same approval record (which can be confusing based on organisation). I believe there is no OOTB solution for this.
The solution involves custom development to create a new approval record instead of just changing the state of the old one.
If this helped to answer your query, please mark it helpful & accept the solution.
Thanks!
Krishnamohan
