Welcome to Community Week 2025! Join us to learn, connect, and be recognized as we celebrate the spirit of Community and the power of AI. Get the details  

Human Resources Core plugin not available for PDI

JenMatte
Tera Contributor

Hello, the Human Resources: Core plugin is not available for my PDI. Has anyone else experienced this, or can offer any support? Thanks!

2 ACCEPTED SOLUTIONS

Ankur Bawiskar
Tera Patron
Tera Patron

@JenMatte 

it should be available for PDI.

I haven't seen such issue in the past.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

Shraddha Kadam
Mega Sage

Hello @JenMatte ,

 

The plugins should become available within 1-2 hours. Sometimes it happens, then the Plugins will be available on your instance. In addition to that, please clear the cache and logout and log back in. I faced it many times for my PDI.

If my response was helpful, please mark it as correct and helpful.
Thank you.

View solution in original post

4 REPLIES 4

Ankur Bawiskar
Tera Patron
Tera Patron

@JenMatte 

it should be available for PDI.

I haven't seen such issue in the past.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Shraddha Kadam
Mega Sage

Hello @JenMatte ,

 

The plugins should become available within 1-2 hours. Sometimes it happens, then the Plugins will be available on your instance. In addition to that, please clear the cache and logout and log back in. I faced it many times for my PDI.

If my response was helpful, please mark it as correct and helpful.
Thank you.

JenMatte
Tera Contributor

Thank you! I've figured out where I went wrong 🙂

Great!

If my response was helpful, please mark it as correct and helpful.
Thank you.