I have to add conference tag in incident.

[niveditakumari]

Hi, 

Whenever an incident is assigned from abc to xyz we would like to add "Conference Room Issue" tag to the incident along with the existing configuration in flow and we are having flow for that catalog item. 

Can anyone please help me how to add conference tag in incident. 

Regards, 

Nivedita 

[niveditakumari]

Hi @Ankur Bawiskar, 

I have added flow action create record to create entry in label table and what should I add here and have created flow action create record to create entry in label_entry table and what should I add here. 

Can you please confirm for that. 

Regards, 

Nivedita 

[niveditakumari]

Hi @Ankur Bawiskar, 

Can you please help me with business rule to add conference tag to incident when assignment group changes from abc to xyz. 

This is very important I have to close this by today EOD. 

Regards, 

Nivedita