We're reclaiming inactive PDIs to keep them available for active builders. Learn what's changing, who's affected, and how to protect your work. Read More

My cases by request type: how to display more than ten types

tahnalos
Kilo Sage

The HR Agent Workspace has the following widget below:

tahnalos_0-1784669603448.png

 

This widget only shows the top 10 counts of all available HR Services in this widget.  As you can see, even though there are 158 cases, there should really be 356, as there are about 22 HR Services that this HR Agent is working on.

Is there a setting to ensure that all HR Services are included in the case count instead of just the top 10?  I'm ok with having some sort of "other" count if it helps ensuring an accurate count of what is present.

0 REPLIES 0