New Request Button on SOW Header is only going to search the catalog items we want the KB articles

[naziyabegum]

When i Click on the New Request Button 

 It is taking me Here Now on the Search Filter where it says Search Catalog, I should be able to see the Knowledge Articles 

Any Help would be appreciated, I tried all the possible ways of Doing it but nothing Worked for me. 

[Ankur Bawiskar · Accepted solution]

@naziyabegum 

the button is for raising a new catalog request and not for accessing KB articles.

That's OOTB behavior

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