New Request Button on SOW Header is only going to search the catalog items we want the KB articles
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yesterday
When i Click on the New Request Button
It is taking me Here Now on the Search Filter where it says Search Catalog, I should be able to see the Knowledge Articles
Any Help would be appreciated, I tried all the possible ways of Doing it but nothing Worked for me.
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yesterday
the button is for raising a new catalog request and not for accessing KB articles.
That's OOTB behavior
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Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader