Not able to view HR cases

[Community Alums]

We got a requirement to add few members in a specific group. So that the group members should able to view all the hr cases and payroll. Can anyone let me know which roles should be given to that group? They already have "u_hr_task_user" role. But still they are not able to view all the hr case. They are able see only the hr cases which are created by them. Please, help..

Thanks in advance!

[John Zhang1]

There are following HR roles for HR case access.  You can grant any role based on your requirement.

If my reply is Helpful/Correct, please mark the answer as Helpful/Correct.

[Community Alums]

Hi @Sreedurga Mani Guda ,

Just to view the cases assign the group with "sn_hr_core.case_reader" role.

If you want them to write on the cases then assign "sn_hr_core.case_writer"

Finally, if you want Grant access to basic HR agents daily work need then assign "sn_hr_core.basic".

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

[Community Alums]

Hi @Sreedurga Mani Guda ,

Any update on this? if all good then Kindly mark the answer as Correct & Helpful both such that others can get help.

Thanks,
Sandeep

[Community Alums]

Hi @Sreedurga Mani Guda ,

Any update to this ?Any follow-up required? if not

Kindly mark the answer as Correct & Helpful both such that others can get help.

Thanks,
Sandeep