Hi All, I have a requirement to create HR case for external candidate(pre-hire) for background check through Workday Integration before they join an organization. ServiceNow doesn't not have pre-hire records and external candidates won't be logging ...
Hi Everyone,I wish to share a report to the parent group HR so that all the child group members can see it, but i want the report to be editable only by a certain group among those child groups, rest all the other child groups hsould have read only a...
We are having attachment fields on employee form and hr case as well and both fields mapped to each other. so when ever uploading file to employee form task from portal , the attachment file should be copy to parent hr case after submitting the emplo...
I have a custom table called coverage templates and in that there are related lists of last months work order tasks, current month work order tasks, following month wots and all wots. I need an UI Action that will ask the user 'you would like to clos...
HRSD Forum, Some of the HR Services are not appearing in the drop down when I tried to create a new HR Case. I have checked all the HR Services which are not appearing are active.Any thoughts HR Service dropdown didn't show all the HR Services? Thank...
HiCurrently like when we submit the order guide, it lands to the requested items details page, but right now we have a new requirement , like when we submit the order guide, it should directly redirects to esc home page without showing the requested ...
Hi,I've been tasked with extracting some records from a legacy ServiceNow instance (excel export), the data the client wants to extract includes the comments and work notes fields. Ideally, I would like to use the singular "Comments and Work Notes" f...
Hi Team, I have to add new filter condition in below HR module in agent workspace. I did same for normal view but for agent workspace view I don't know how can we achieve this.I am trying to achieve it by below path. 1) navigate to - Agent Workspac...
Hi Team,How to change the below My request widget content as shown below to HR Case list view(2nd screenshot). When clicked on My requests, it should show 2nd screenshot HR Cases list view assigned to(DYNAMIC) me.Can someone please help? @Ankur Baw...
We are in the process of implementing EC Pro and Manager Hub. We ran the scheduled job to add users who met the manager criteria. However, we see that once they receive the role, even if they no longer have direct reports and are not a manager, th...
I'm trying to redirect to the esc home page post the order guide submission. Its not working with on submit catalog client script. After the below order guide checkout page, it should redirect to the esc home page or even better if its redirects to t...
Hello all, I have an issue, UI action Preview PDF is not working. When i clicked on Preview PDF UI action, it should provide me all the PDF documents which we have attached to the Work order task. But it is not giving anything. Below is my code for ...
Hello guys! I am trying to make an implementation of ChatGPT API in ServiceNow platform. I want it to be kind of internal, and what I mean by this is , the open AI be able to read and answer questions based on the information of the Portal it is inse...
Hello Everyone,I have a requirement where I have a field 'PDF Template' on HR Agent Workspace. Three HR Document Templates are created under this field from which I need to generate documents. I want to make two of these document templates editable ...
Hi All,I have a requirement where ,HR cases, tasks should not be visible in the backend for users with admin role (IT Admin) if they are impersonating someone. For ex. If i have a admin role and if i impersonate any user who is having acccess to HR c...
