Resolved! Can we increase the action default limit in flow designer?
Can we increase the action default limit in flow designer? Is it possible to move back to the previous step in flow ?
Forum Posts
How to determine who has downloaded the Now Mobile app
Is it possible to see a list of users who have downloaded the Now Mobile app and signed into our instance? If so, is it also possible to see their push notification settings?
credentials for Rest step
Hi All, I am not sure where to give userid and password for REST step in Flow designer. I configured oauth and getting tokens successfully.I am trying post operation using MID server . I am getting status 404. I also configured connection &credential...
windowClass in $uibModal
Hi Experts, I need help in figuring out where "windowClass" in $uibModal is configured. I cannot find the CSS defined for it. For example in the below codes "windowClass: 'chat-us' " & "windowClass: 'app-modal-window'" are styling the modal pop in d...
How to count number of users and their clicks when they select tiles under particular HR service ?
Brief description : How to check for the number of users who have used tiles and how many times they have clicked those tiles under particular HR Service.
Instance to instance data migration
Hi All, we are planning to migrate data one instance to another instance. we find same sys_id in both instances . if we will export XML it is override exsiting data. anyone has any idea how to move data . I need to move HR data and those relationsh...
Hide Open cases for subject person from "my requests" in employee center
Hi, I want to hide open cases from my requests in employee center. I added filter condition for case table and need to create ACL. Need suggestions on how to create ACL to restrict open cases for subject person where open cases created onbehalf. Th...
Resolved! How to retire child articles of versioned parent articles in Global Knowledge Base
I have a requirement to retire all child articles (translated versions) when the parent workflow_state is set to retired by using the UI action for Retire. But I cannot seem to find a way to change the workflow state for the child articles. The Knowl...
Resolved! Can a PDF Fillable Form be generated for use in HR
We are using PDF Fillable Forms to generate a contract for a new employee and getting them to sign. We have generated the PDF Fillable Forms using Adobe, but the question has been raised asking if ServiceNow can generate the contents of the PDF Filla...
Ability to select an email client template?
Hello. We have an issue we are trying to solve for. The business has asked us for the ability to compose an email and have the right audience in the to/cc fields of the email so that the agent does not spend time looking for the right Audience. Curre...
Resolved! Is there a way to disable notifications/emails from going out when running SLA Repair job?
I am needing to run a "Repair SLAs" job on Task SLAs. is there a way to run this job with email/notifications going to the user?
Resolved! Restricting attachments for 'internal use only'
Hi, Is there any way to restrict HR Case attachments for 'internal use only'? A use case would be when sensitive documentation is getting passed back and forth via the email client between business teams that should not be viewed/seen by the Opened F...
Getting HR cases using scripted REST API
Hi All, I don't want to expose the SNOW case table name to the external. So descided to use Scripted REST API. Let me know the best way to retrive the hr cases if i send the subject peron. Do i need to use GET or Post Thanks Ra
Simple HR Case for HR COE case
I got one requirement: creating one HR case intake form (Record Producer) for all HR cases. Such as. Only one HR intake form can cover all different COE case based each COE required parameters. Can any expert tell me the approach to implement?
Resolved! calculate the weeks between the dates
calculte the weeks between the two dates by using business rules.. example: these two are the dates start date: End date: the result(no.of weeks) will be populate in another field, no.of week:
