On LEcase table we have employmentend date we want that data to be populated on requesttable duedate
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-05-2024 02:03 AM
Hi Everyone,
Can someone please help me on below query
On Lifecycle event case table ,we have employment end date field we want that data to be populated on sc_request table due date(field)
by using activity field map unable to map because employement end date type is Date
Due date field is date and time type , it is throwing an error
currently in due date it is showing case opened date
Can someone help on this please
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-05-2024 02:46 AM
Hello,
The difference with the field types is something that can be really difficult.
In this case you would need to create a script to convert the value into the right format to be placed into the field on the sc_request table, but you will not be able to do this from the field mapping in the LE configuration.
So, you can create a custom field on sc_request with the same field type as the field on the LE table and then via script convert the format into the right format for the due date on sc_request.
This is an example that I've used before to format time and dates, maybe this helps.